cv6yy Privacy Policy
Your privacy matters to us. This policy explains what personal data cv6yy collects, why we collect it, and how we keep it safe for every player in Bangladesh.
This Privacy Policy ("Policy") describes how cv6yy ("we", "us", "our") collects, uses, stores, and protects personal information provided by users ("you", "player") of the cv6yy.pro website and gaming platform. By registering an account or using any feature of the cv6yy platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy forms part of your agreement with cv6yy alongside the Terms and Conditions.
We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection standards. We collect only the data we genuinely need to deliver a secure, compliant, and enjoyable gaming experience for players across Bangladesh, from Dhaka and Chittagong to Sylhet, Rajshahi, and beyond. We do not sell your personal data to third parties for marketing purposes under any circumstances.
Our Privacy Commitments
We collect only the personal information strictly necessary to operate your account, verify your identity, process payments, and comply with applicable regulations. We do not gather information we do not need.
All data transmitted between your device and the cv6yy platform is encrypted using industry-standard 256-bit SSL technology. Your account credentials, financial data, and personal records are never transmitted in plain text.
cv6yy does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. Data shared with service providers is shared solely to enable the operation of the platform on your behalf.
You have the right to request a copy of the personal data we hold about you, to correct inaccurate data, and to request deletion of your data subject to our legal retention obligations. Contact our support team to exercise any of these rights.
cv6yy is designed for Bangladesh's mobile-first players. Your bKash, Nagad, and Rocket payment credentials are never stored on our servers. Payment transactions are handled by the respective payment processors using their own certified security infrastructure.
1. Information We Collect
We collect personal information in the following categories in order to provide and maintain the cv6yy platform and comply with our legal obligations.
- 1.1Registration data: your mobile phone number, chosen username, and password (stored in hashed form). This is the core identity data needed to create and secure your account.
- 1.2KYC verification data: government-issued photo identification (such as your National ID card or passport) and proof of address, collected when cv6yy is required to verify your identity in accordance with applicable regulations or when your account reaches a review threshold.
- 1.3Financial data: records of deposits, withdrawals, and transaction histories associated with your account. Payment method identifiers (such as your registered bKash or Nagad number) are stored as a reference for transaction matching and fraud prevention; full payment credentials are never stored on our servers.
- 1.4Gameplay and activity data: records of games played, bets placed, results, bonus activity, and session durations. This data is used for account management, responsible gaming monitoring, fraud detection, and to ensure fair play across the platform.
- 1.5Technical and device data: your IP address, device type and model, operating system version, browser type, and session timestamps. This data is collected automatically when you use the platform and is used for security monitoring, fraud detection, and improving platform performance.
2. How We Use Your Information
Personal data collected by cv6yy is used exclusively for the purposes described below. We do not use your data for purposes incompatible with those for which it was collected without your explicit consent.
- 2.1Account creation and management: to register your account, authenticate your identity at login, maintain your account settings, and communicate with you regarding your account status, password resets, and security notifications.
- 2.2Payment processing: to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, to reconcile your account balance, and to maintain financial records as required by applicable regulations.
- 2.3Identity verification and KYC compliance: to verify that you meet the minimum age requirement of 21 years, to confirm your identity in accordance with applicable regulations, and to prevent fraud, money laundering, and the creation of duplicate accounts.
- 2.4Responsible gaming: to monitor gameplay patterns that may indicate problematic gambling behaviour, to enforce deposit limits and self-exclusion periods set by the player, and to identify players who may need support through our responsible gaming programme.
- 2.5Platform improvement and analytics: to analyse aggregated, anonymised gameplay and usage data for the purpose of improving the cv6yy platform, identifying technical issues, optimising game content delivery, and understanding how players interact with the site.
- 2.6Promotional communications: to send you bonus offers, promotional updates, and platform news via your registered mobile number, where you have consented to receive such communications. You may opt out of marketing messages at any time by contacting support.
3. Legal Basis for Processing
cv6yy processes personal data on the following legal bases. Each category of processing activity is grounded in at least one of the bases listed below.
- 3.1Contractual necessity: processing your registration data, payment data, and gameplay records is necessary to perform our contract with you — that is, to provide the cv6yy gaming platform as agreed when you registered your account.
- 3.2Legal obligation: processing for KYC verification, anti-money laundering checks, age verification, and financial record-keeping is required in order to comply with applicable regulations. cv6yy cannot operate as a gaming platform without performing these compliance activities.
- 3.3Legitimate interests: processing technical and device data for fraud prevention, security monitoring, and platform improvement is carried out on the basis of cv6yy's legitimate interests in operating a secure and fair gaming platform, provided those interests are not overridden by your rights and freedoms.
- 3.4Consent: where we send promotional communications or use non-essential cookies, we do so on the basis of your consent. You may withdraw your consent at any time by contacting support or adjusting your browser cookie settings. Withdrawal of consent does not affect the lawfulness of processing that occurred before you withdrew consent.
4. Sharing Your Information
cv6yy does not sell your personal data. We share your information only in the limited circumstances described below, and only to the extent necessary for each purpose.
- 4.1Payment service providers: your registered payment method identifier and transaction details are shared with the relevant payment processor (bKash, Nagad, Rocket, Upay, or a designated bank) solely to execute your deposit and withdrawal requests. These providers operate under their own privacy policies and are independently responsible for the data they process.
- 4.2Game studio providers: game studios such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe may receive anonymised session and gameplay data necessary to deliver and audit the games they supply to cv6yy. No personally identifiable information beyond what is strictly required for game delivery is shared with studios.
- 4.3Regulatory and law enforcement authorities: cv6yy may be required to disclose personal data to competent authorities in response to a lawful request, court order, or regulatory requirement. We will disclose only the minimum information required to satisfy the relevant legal obligation and will notify you of such disclosure where we are legally permitted to do so.
- 4.4Business transfers: in the event that cv6yy undergoes a merger, acquisition, or sale of all or a material portion of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy terms applicable to your data following the transfer.
5. Payment Data and Financial Information
Given the nature of the cv6yy platform and the payment methods commonly used by players in Bangladesh, we apply heightened protections to financial data.
- 5.1cv6yy does not store full bKash, Nagad, Rocket, or Upay account credentials on its servers. When you initiate a deposit or withdrawal, you authenticate directly with the payment provider via their secure interface. cv6yy receives only a transaction confirmation and reference number.
- 5.2Your account transaction history — including deposit amounts, withdrawal amounts, dates, and payment method references — is stored securely on cv6yy servers and is accessible only to you (via your account) and to authorised cv6yy personnel for compliance, fraud prevention, and dispute resolution purposes.
- 5.3All financial records are retained for a minimum period required by applicable regulations, after which they are securely deleted or anonymised. The standard minimum retention period for transaction records is five years from the date of the transaction, unless a longer period is required by law or a regulatory body.
6. Cookies and Tracking Technologies
cv6yy uses cookies and similar tracking technologies to operate the platform, improve your experience, and support security and fraud prevention functions.
- 6.1Essential cookies are required for the platform to function. They enable core features such as session management, login authentication, and security token validation. These cookies cannot be disabled without breaking core platform functionality.
- 6.2Analytical cookies collect anonymised data about how players navigate the platform. This information is used in aggregate to improve the platform's layout, content, and performance. No personally identifiable information is included in analytical cookie data.
- 6.3You can control cookie settings through your browser preferences. Disabling non-essential cookies will not prevent you from accessing the core cv6yy platform but may affect certain features such as personalised game recommendations. For mobile app users, equivalent tracking preferences may be managed through your device's app settings.
7. Data Retention
cv6yy retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulation.
- 7.1Active account data (registration details, gameplay records, transaction history) is retained for as long as your account remains open and active. If your account is dormant for a continuous period of 24 months, cv6yy may contact you to confirm whether you wish to keep the account open before initiating a data review process.
- 7.2Upon account closure, cv6yy will retain your personal data for a minimum of five years to comply with financial record-keeping requirements and to handle any disputes, fraud investigations, or regulatory enquiries that may arise after the account is closed. After the retention period expires, data will be securely deleted or irreversibly anonymised.
- 7.3Backup copies of data may be retained for a short additional period beyond the standard retention window for technical disaster-recovery purposes. These backup copies are subject to the same access controls and security measures as live data and are destroyed on a rolling schedule.
8. Your Rights
As a user of the cv6yy platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team using the email address at the bottom of this page.
- 8.1Right of access: you have the right to request a copy of all personal data we hold about you. We will respond to verified access requests within a reasonable timeframe and provide the information in a clear, readable format.
- 8.2Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. We will update inaccurate data promptly upon receiving a verified correction request.
- 8.3Right to erasure: you may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (for consent-based processing), or where the data has been processed unlawfully. This right is subject to our legal retention obligations — we cannot delete data we are required to retain by law.
- 8.4Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing based on legitimate interests, pending verification of whether our interests override yours.
- 8.5Right to object: where processing is based on legitimate interests, you have the right to object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where the processing is necessary for the establishment, exercise, or defence of legal claims.
9. Security Measures
cv6yy implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security infrastructure includes 256-bit SSL encryption for all data in transit, encrypted storage for sensitive account data at rest, access controls limiting internal data access to authorised personnel only, regular security audits and penetration testing of platform systems, and automated monitoring for unusual account activity patterns that may indicate fraud or unauthorised access attempts.
While cv6yy takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You play an important role in keeping your account secure by maintaining a strong, unique password, not sharing your login credentials with anyone, and notifying us immediately if you suspect unauthorised access to your account.
10. Children's Privacy
The cv6yy platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that an account has been registered by or on behalf of a person under 21, the account will be immediately suspended, all personal data associated with it will be securely deleted, and any balance will be returned to the depositing payment method after identity verification. If you believe a minor has registered on cv6yy, please contact our support team immediately at [email protected].
11. Third-Party Links
The cv6yy platform may contain references to game studios, payment partners, or other service providers. Where external services are accessed (for example, when you authenticate with bKash or Nagad), those services operate under their own privacy policies, which cv6yy does not control. We encourage you to review the privacy policy of any third-party service before providing your personal information to them. cv6yy is not responsible for the privacy practices or content of any third-party service.
12. Changes to This Policy
cv6yy may update this Privacy Policy from time to time to reflect changes in our data practices, applicable regulations, or platform features. The most current version will always be published on this page with the date of last revision displayed at the top. We encourage you to check this page periodically to stay informed about how we protect your data.
Where a change to this Policy materially affects the way we process your personal data, we will notify you via your registered mobile number or via a prominent notice on the platform before the change takes effect. Your continued use of cv6yy after a policy update constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or would like to report a privacy concern, please contact the cv6yy support team. We aim to respond to all privacy-related enquiries within five business days of receipt.
Email: [email protected]
Your Data Is Safe With Us
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